Returns Policy

• If you change your mind about the product when you receive it, you have 7 working days after delivery to inform us that you would like to return the item for a refund. It is your responsibility to ensure that returned goods reach us in unused re saleable condition. Do not write on the packaging. They should be well packed and sent to:
  
  Unit 3A
  Farnham Trading Estate
  Farnham
  Surrey
  GU99NS
  
  For large pallet deliveries please be aware that the costs to send them back will be considerably higher than the price you were originally charged for delivery. We strongly suggest that you take out carrier insurance on any items you send back to us. DO NOT deface the product packaging in any way as this could invalidate your return and you may not be refunded. unless the goods ordered are “bespoke”, “made to order” or “none stocked by us” , in these case’s the order cannot be retuned, unless faulty or damaged
  
  The Consumer Protection (Distance Selling) Regulations 2000 / Returns Since 31 October 2000 UK consumers now have the right to cancel their order within a "cooling off period", this "cooling off period" is for 7 working days starting the day after delivery. Cancellation must either be in the form of facsimile, email or letter and sent to our address as listed on the contact page of this site. If you cancel your order under these provisions then you will be responsible for returning the goods to us in good condition or alternatively you will be responsible for our costs in recovering the goods. You must make sure the goods remain undamaged and unused. unless the goods ordered are “bespoke”, “made to order” or “none stocked by us” , in these case’s the order cannot be cancelled